Return and Refund Policy

1.Right of Withdrawal
You have 14 days after receipt to request a return without giving a reason.

2. Eligibility Conditions
The product must be:

unused
in its original packaging
in perfect condition

Some items cannot be returned:

customized products
opened hygiene products
digital downloads 

3. Return Procedure
To initiate a return, contact us at:
📩 infosdouliameofficiel@gmail.com

We will provide you with the return address and instructions.

4. Return Fees
Return fees are the responsibility of the customer, except in the case of an error on our part.

5. Refund
Once the product is received and inspected, the refund will be processed within 7 to 14 days via the original payment method.